Frequently Asked Questions
Everything you need to know about your Evara Jewelry experience
What materials are used in Evara Jewelry pieces?
We use high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure lasting brilliance and durability.
How should I care for my jewelry to maintain its shine?
To preserve your jewelry, avoid contact with perfumes, lotions, and water. Store each piece in its original Evara pouch to prevent scratching and oxidation.
Do you offer international shipping?
Yes, we ship our luxury collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that earrings are non-returnable due to hygiene reasons.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are your diamonds and gemstones ethically sourced?
Absolutely. Evara Jewelry is committed to ethical sourcing and only works with suppliers who adhere to the Kimberley Process and fair labor standards.