Returns & Exchanges
At Evara Jewelry, we want you to cherish every piece you wear, which is why we offer a 30-day hassle-free return and exchange policy for all unworn items in their original packaging. Whether it is a fit issue or a change of heart, our dedicated team is here to ensure your shopping experience remains as sparkling as our collection.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully place the jewelry in its original velvet pouch and gift box, ensuring all certificates of authenticity are included to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality assurance team verifies the condition of the piece, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing